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OpenAI Outage - All Regions

» Published on Wed, 11 Dec 2024 23:16:00 +0000

  • Investigating

    The OpenAI API is currently unavailable due to a server issue from OpenAI.

    This is impacting all Contract Summaries and AI Extractions. We will re-run all failed requests once the service is operational again.

    » Updated Thu, 06 Feb 2025 17:19:00 +0000
  • Resolved

    Issue resolved. All previously failed AI analyses have been re-run, files uploaded after the OpenAI incident have been processing as expected.

    » Updated Thu, 12 Dec 2024 15:51:00 +0000
  • In Progress

    Between 3:16pm and 7:38pm PT today, the OpenAI API was unavailable due to a server issue from OpenAI. This impacted all Contract Summaries and AI Extractions attempted between this time.

    The issue from OpenAI is now resolved and API requests are processing normally. We are re-running all failed requests today and provide a postmortem update when completed.

    » Updated Wed, 11 Dec 2024 23:16:00 +0000

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