» Published on Fri, 06 Jun 2025 15:30:00 +0000

• Post-Mortem

  Summary A background worker exhausted memory and stopped, which paused some tasks. Automatic scaling then reduced server numbers and falsely judged the last server healthy, leaving no capacity. Users saw brief outages.

  Actions taken • Restarted affected worker and restored normal server capacity. • Changed memory rules so the search service is terminated before background tasks, avoiding repeat overloads. • Tightened health-check settings in automatic scaling to replace unhealthy servers immediately.

  » Updated Tue, 10 Jun 2025 12:35:00 +0000

• Resolved

  Incident resolved. EU production services stable.

  We are monitoring closely.

  » Updated Tue, 10 Jun 2025 12:35:00 +0000

• Investigating

  EU production environment is experiencing intermittent outages. Telemetry confirms brief downtime periods. Engineering is investigating the root cause.

  » Updated Fri, 06 Jun 2025 15:30:00 +0000